100% Satisfacton Guarantee
In case you are not satisfied with our service, and we are not able to resolve your problem, you can request a full refund.
What to do if you are not satisfied:
- Contact us within 60 days of making the payment.
- Send us details about the software we request in order to be able to resolve your problem (usually we need used settings, tester report, error messages, logs, screenshots)
- In case we cannot solve your problem within 5 business days, you can ask for a refund. Also you can get full refund if we late more than 5 business days with the first version of program.
- You can use this form to request a refund: Refund Form
- If you provided the details stated in 2. point, the refund will be processed within 30 days.
Time Guarantee
Everyone know, that programmers work slow. We provide not only fast service, but we guarantee it: You will get back 50% of full price if we late more than one business day with the delivery of first version.
To get our time guarantee, accept the quote within 3 business days after receipt. (Otherwise you get time guarantee included in Service Quality Guarantee point 3.)
Note: The time estimate is for delivery of first version, be sure to calculate with testing time and perhaps requesting some minor modifications.
If you would like to contact us or request a quote, click here!